Welcome to the part of the site that our lawyers wrote. We have really smart and lovely lawyers, good humans who care about making sure we do things right because our relationship with you, our customer, matters to us. You'll see the language in this section doesn't have quite the same voice as everything else. Here's the deal, we do our very best to make our Terms of Service comprehensible and fair. If you see something that doesn't make sense or you have a question, please reach out to us at email@example.com and let's talk about it.
IT IS YOUR RESPONSIBILITY TO FAMILIARIZE YOURSELF WITH THE TERMS OF SERVICE AND ALL WARRANTY/LIMITS OF LIABILITY. IT IS UNDERSTOOD AND AGREED BY YOU THAT YOU ARE VOLUNTARILY PURCHASING OUR PRODUCT(S), AND BY DOING SO, YOU ARE CONSENTING TO THESE TERMS OF SERVICE. FURTHER, BY ACCESSING OR USING THE SITES, YOU AGREE TO BE BOUND BY THE TERMS OF SERVICE. IF YOU DO NOT AGREE TO ALL OF THESE TERMS, DO NOT USE THIS WEB SITE OR MOBILE APPLICATION AND DO NOT PURCHASE OUR PRODUCTS.
YOU FURTHER AGREE THAT YOU WILL FOLLOW OUR ONLINE TERMS OF SERVICE AS MAY BE UPDATED FROM TIME TO TIME.
What Does this Limited Warranty Cover?
All features and descriptions of products on the website are subject to change. As we obtain our products from a variety of sources that vary over time, we do not and cannot provide specific or guaranteed individual descriptions of a particular product, or its materials or history (including whether it has been previously used) or its quality. Furtherhe descriptions, materials, history and quality may vary from product to product or over time, or may not be as you expected. TRW (the “Company” or “us”) reasonably attempts to be as accurate as possible and eliminate errors on the Sites. However, we do not warrant that product descriptions, materials, history, quality, photographs, pricing or other content on the Sites are accurate, complete, reliable, current, or error-free or that what is provided to you is what you may have expected.
If an error on the website occurs with regard to a description or depiction of a product sold, or if any product fails to be as it is described or pictured, or is not as you expected, you agree our maximum liability to you is to return it to us for a refund of the purchase price and shipping within the first year of use, and in the same condition as when you bought it.
Other than as stated on our website, we do not otherwise guarantee or warrant any product for any reason including any specific performance.
In addition, all weights and size dimensions are approximate. In the event of an error, whether on the Sites, in an order confirmation, in processing an order or otherwise, we reserve the right to correct such error and charge the correct price or cancel the order.
We reserve the right to change our return and refund policy, our warranty and our terms of service, and to modify any information, warnings or specifications without notice or obligation.
IF YOU ARE DISSATISFIED WITH ANY PRODUCT OR WITH THESE TERMS OF SERVICE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO ASK FOR A REFUND IN ACCORDANCE WITH THESE TERMS AND WITHIN THE APPLICABLE TIME PERIOD OF ONE YEAR.
Who is Covered?
This warranty extends only to the first consumer user, and is not transferable.
OTHER THAN AS STATED ON THE WEBSITE, THE COMPANY SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.
This limited warranty is the consumer's exclusive remedy. You also may have other rights by law.
Although these Sites may be accessible worldwide, not all products discussed or referenced here is available to all persons or in all geographic locations or jurisdictions. In addition, restrictions may apply to its use in one location or jurisdiction as compared to other locations or jurisdictions.
Your access to the Sites is on your own initiative and at your own risk, and you are responsible for compliance with local laws, if and to the extent such local laws are applicable.
OTHER THAN IS PROVIDED HEREIN EACH PRODUCT IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE FULLEST EXTENT POSSIBLE, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.
THE COMPANY MAKES NO WARRANTY THAT (I) EACH PRODUCT WILL MEET YOUR REQUIREMENTS, (II) THE SERVICE PROVIDED ON THE SITES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE QUALITY OF EACH PRODUCT PURCHASED OR OBTAINED WILL MEET YOUR EXPECTATIONS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT COMPANY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR DAMAGES FOR OTHER INTANGIBLE LOSSES (EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE.
IN NO EVENT WILL THE COMPANY’S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID, OR, IF GREATER, ONE HUNDRED DOLLARS ($100).
You hereby agree to release, hold harmless and indemnify and defend the Company and its officers, directors, employees and agents from and against any and all liabilities, losses, damages, demands, claims, suits, actions, judgments, causes of action, assessments, costs and expenses, including, without limitation, interests, penalties, attorneys' fees, any and all expenses incurred in investigating, preparing and defending against any litigation, commenced or threatened, or any claim whatsoever, and any and all amounts paid in settlement of any claim or litigation, asserted against, imposed upon, or incurred or suffered by any of them, directly or indirectly, as a result of or arising out of your purchase or use of any product, or your violation of these terms of service or your violation of any rights of another.
If you are a California resident, you waive California Civil Code Section 1542, which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materially affected his settlement with the debtor.” If you are a resident of another jurisdiction, you waive any comparable or similar statute or doctrine.
SOME JURISDICTIONS HAVE OTHER LEGAL REQUIREMENTS AND, FOR EXAMPLE, DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU.
Thanks for being such a conscientious consumer and reading all the fine print! Remember, any questions, email us at firstname.lastname@example.org